Spend loan jpscu day. COK responds to client’s question loan payment that is regarding

Spend loan jpscu day. COK responds to client’s question loan payment that is regarding

Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took down an online payday loan from COK Sodality in Cross roadways regarding the October that is 31st 2017 needs to have paid back it through salary deductions. Nevertheless, we resigned through the ongoing business where we worked prior to the income deductions for the loan had been finished.

Sometime in 2017, we went along to COK to find out of the balance owing in the loan and paid the outstanding quantity.

In April 2019, We sent applications for a loan at another standard bank and ended up being rejected the mortgage that I had a loan outstanding with COK from 2016 because they said my credit report showed.

I was told that I had an outstanding balance of seventy seven dollars and seventy six cents ($77.76) when I went to COK to have the matter sorted out,.

Once I noticed that we had completely paid back the mortgage, I became told that when i needed to query the situation, i might need to make a grievance to your credit bureau.

We decided to go to the credit bureau during the Towers at 25 Dominica Drive (Kingston) on April 25, 2019 and done a issue form. I had been offered a receipt and told that i might be contacted within 14 business days.

Once I called them on May 17,2019 and was told which they sent COK a contact and had not received an answer.

I was told that COK had still not responded to their email when I again called the credit bureau on May 27,2019,

I’m searching for your assist to have COK straighten out this matter.


Dear CM

Inform Claudienne has been around interaction with COK Sodality Cooperative Credit Union Limited in regards to your problem. COK has sent Tell Claudienne the e-mail that is following

“Reference would be to your e-mail of might 31, 2019 so we now react the following:

Our user CM lodged a dispute towards the credit bureau in terms of three loans that have been awarded by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The user has stated that the report is inaccurate.

This matter had been under research within COK and our findings revealed that the 3 loans being disputed by CM have now been paid back. The loan that is specific to in CM’s e-mail for your requirements, is an unsecured guarantor loan of $50,000 using the account number 351. This loan had been issued on October 31, 2016 for half a year, to grow on April 30, 2017. The mortgage ended up being paid back on 8, 2017 june. However, as a result of technical difficulties with our bodies, the account ended up being nevertheless being mirrored as active.

We now have since amended the account on our system/records showing a status that is liquidated and also have ready the appropriate letters become dispatched to your two credit reporting agencies to also adjust their documents accordingly.

A duplicate of the letter is forwarded to CM via e-mail.”

COK also sent Tell Claudienne a duplicate for the email provided for you.

The COK email for your requirements reported: “We sincerely regret the wait in responding and hope that because of the matter now solved, you’ll be able to conduct greater ease to your business.


You are wished by us good luck.”

JPS breaches workplace of Utilities Regulation (OUR) requirements

We live in downtown Kingston and I also put on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and had been encouraged that the update could be performed within five working (company) times. Despite several telephone phone calls to your JPS, significantly more than 10 times later on the JPS have not done the update. I became told which they arrived to complete the update but would not have the equipment to complete the job, while they had been unaware that my community had been regarding the household Advanced Meter Infrastructure (RAMI) system.

That reason had been unsatisfactory considering that the residences had been used in that system in 2015. Additionally it is a clear coastline of this JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for example We asked for should really be finished within four (4) company times.

I would personally appreciate your assistance, whilst the incapacity for the JPS to provide the specified voltage in a prompt way has triggered me personally great inconvenience and it has adversely impacted efficiency within my dwelling.


Inform Claudienne asked for the JPS to analyze your trouble and records that the voltage ended up being upgraded 35 times after you made the demand.

Tell Claudienne records that whenever you asked for payment through the JPS for the breach regarding the the Guaranteed Standard by perhaps maybe perhaps not updating the voltage in the 4-5 day duration, you’re encouraged that the customer just isn’t paid for the “simple connect” breach. You are wished by us good luck.

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